The VENMATE team

Team VENMATE are highly passionated and motived individuals, wanting to digitize customer success management and help it to get a well deserved seat at the C-level table.

Our Mission

Our mission is to empower B2B-SaaS providers to deliver exceptional customer experiences and ensure long-term customer success. We enable companies to collaborate efficiently with their customers, leverage data, and take proactive measures to reduce churn, improve customer health, and increase CLV.

Team VENMATE at Future Tech Fest - Felix & Leopold

Our leadership team

Felix Benscheid

Co-Founder

Felix.Benscheid@venmate.net

Maxim Svistunov

CTO

Max.svistunov@venmate.net

Leopold zu Schleswig-Holstein

Co-Founder

Leopold.holstein@venmate.net

Ausgezeichnet für innovative Forschung

Yes! Wir wurden mit dem BSFZ-Siegel ausgezeichnet – der offiziellen Anerkennung für Unternehmen, die echte Innovation liefern.


Ausgezeichnet wurden wir für die Entwicklung unseres AI Co-Piloten und eines intelligenten Customer Health Scores, der auf dynamischen Customer Success-Daten basiert.
Diese Auszeichnung bestätigt: Wir forschen nicht nur – wir gestalten aktiv die Zukunft im Customer Success mit.

BSFZ Forschungs-Siegel

Our approach is anchored in
our core values

1

Put the customer first

We are committed to placing our customers at the center of everything we do. Their needs, challenges, and success stories
drive our innovations and solutions.

2

Dare to make mistakes and learn from them quickly

We embrace a culture of experimentation and learning. We understand that mistakes are part of the journey to excellence and encourage our team to learn and grow from every experience.

3

Be open-minded to new ideas and perspectives

We foster an inclusive environment where diverse ideas and perspectives are welcomed. This openness fuels our creativity and helps us develop solutions that cater to a wide range of customer needs.

4

Think and act digital

In a rapidly evolving digital landscape, we stay ahead by thinking digitally and leveraging cutting-edge technologies. This mindset enables us to create innovative and scalable solutions for our customers.

5

Be transparent and achieve more as a team

We believe in the power of transparency and teamwork. By sharing information openly and working collaboratively, we achieve greater results and build stronger relationships with our customers.

6

Have fun and be proud of what you do

We value a positive and enjoyable work environment. We encourage our team to find joy in their work and take pride in their contributions to our mission of driving customer success.

Shape Your Future:
Be a part of our success journey!

At VENMATE, our team is our greatest asset. We are a group of
passionate professionals, each bringing unique skills and perspectives
to the table. Together, we are committed to pushing the boundaries of
what’s possible in customer success management, always with the
goal of delivering unparalleled value to our customers.

Join the team →